Important Information

I use a practice management software called Jane. I will create a client profile for you (and your child, if applicable) using your email address. Please set up your online account. Before your first appointment, you will be asked to complete an intake form in Jane, and possibly some questionnaires to gather background information. You will also complete a consent form in Jane following your first appointment.

You will receive appointment and billing reminders by email and/or text through Jane. I will also share documents with you through the platform (e.g., payment receipts, assessment reports). There is a messaging feature in Jane that you can use to securely upload documents to share with me.

I offer telepsychology through secure, easy-to-use virtual platforms. Virtual appointments will normally be conducted through Jane. Half an hour before your scheduled appointment, you will receive an email from Jane that includes the link to join your online appointment. Everything you need to know about preparing for and joining your online Jane appointment can be found here.

Occasionally, Zoom may be used for certain online appointments. Click here for information about joining Zoom meetings.

Ahead of your online appointment, please consider the following:

• I am registered in the province of Ontario and can only offer virtual services to clients physically located in Ontario at the time of their appointment.

• Please ensure you have access to a private and comfortable space with an adequate Internet connection.

• If you are having difficulty connecting to a virtual session, please contact me by email or phone, and I will do my best to troubleshoot with you.

• In times of Internet or other technological disruptions, I will contact you by phone to troubleshoot, continue our appointment, or reschedule if necessary.

• All steps are taken to safeguard the privacy of client information in compliance with the Personal Health Information Protection Act (PHIPA).

All personal information is considered confidential and will not be shared to anyone outside of my office without your verbal and/or written consent, except where mandatory reporting is required by law. Notable limits of confidentiality include:

• Risk of harm to self or others

• Abuse or neglect of a child under the age of 16

• Abuse or neglect of a resident of a long-term care facility or retirement home

• Reports of abuse or harassment by another regulated healthcare professional

• Information related to a missing person’s case requested by police

• Subpoena by a court of law

• If services are audited by the College of Psychologists and Behaviour Analysts of Ontario

My hourly rate is $225.00. Private psychological services are not covered by OHIP. I do not offer direct billing to insurance.

For a psychoeducational assessment, the fee is $3,150.00 (based on 14 hours). The first instalment ($1,575.00) is due at the completion of testing, and the final instalment ($1,575.00) is due when the report is finalized. 

For brief psychodiagnostics assessments, the fee is $2,025.00 (based on 9 hours). The first instalment ($675.00) is due after the initial assessment appointment, and the remainder ($1350.00) is due when the report is finalized.

For other types of assessments, we can discuss a personalized quote based on my hourly rate and the number of hours estimated for your assessment. 

Lengthy consultations (more than 15 minutes) and written communications may necessitate extra charges at my hourly rate, which will be discussed in advance when applicable.

If you require additional paperwork to be completed (e.g., Disability Tax Credit, OSAP Disability Verification), this will be billed at my hourly rate. 

Payment can be made by credit card or e-transfer to drmkmcinnis@psychologykingston.net. If you choose to pay via e-transfer, you are still required to provide a credit card for your client file in Jane. In this case, your credit card will only be used at the end of the month for any balance that has been outstanding for over one week. A receipt will be provided at the time of payment for submission to insurance and/or with taxes.

*Fees and rates may be subject to change in the future.

If you arrive late for an appointment, the end time will remain the same and you will be charged for the full session fee. Payment is also expected for any missed session, unless the appointment is cancelled at least 24 hours in advance. Likewise, no-shows will be charged for the full session fee. It is my policy to pause services after two missed payments or two late cancellations (i.e., within 24 hours of the appointment) or no-shows in a row until either payment is received or agreement about service provision has been reached.